Key Account Manager

Job Location:

Greece, Athens

Job Location: ​

Athens, Marousi

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll work alongside the head of Accounts to build brilliant relationships with a breadth of clients define sales strategies, targets, programs, commercial initiatives and promotional policies. 

Main Responsibilities:

• Identifying growth drivers for the distributors through a development plan leveraging on the growth levers of the clients.
• Directly interacting with distributors and negotiating, preparing and presenting the yearly commercial scorecards and aligning on the implementation of the Sales Plan.
• Communicating all information regarding the customer channel strategy and activities, providing insights to the distributors for the local development activities and support in problem solving.
• Conducting analysis on the channel performance in detail with the support of Trade Marketing, designing and implementing solutions when needed (new initiatives, additional events, profit-mix, etc.).
• Yearly presentation to the distributors of the Commercial Guidelines prepared by Trade Marketing. 

ACTIVITY PLANNING AND MANAGING:
• Follow up and check of the proper implementation of promotion and in-store activations in line with the commercial scorecard and the alignment with the commercial guidelines shared
• Providing monthly sales forecasts for distributors.
• Monitoring distributors’ sales performance, evaluation of monthly orders and proposition of corrective actions.

MAIN COLLABORATION WITH:

Trade Marketing, Category Management, Supply Chain, Finance 

Who we are looking for:

•    College or university degree (commercial, economic, business studies)
•    Thorough knowledge of the FMCG market.
•    +7 years’ experience in Sales/Key Account Management, out of which at least 5 years as a Key Account Manager.
•    Fluent in English and Greek.
•    Computer literacy, MS Office (Power point, Word, Excel) 
•    A smart, flexible, efficient, results-oriented and a can-do spirit, a positive attitude is key.
•    Customer oriented attitude.
•    Excellent communication and presentation skills.
•    Strong negotiation and analytical skills.
•    Organized and determined persistent person.
•    Adaptability and potential to grow in the position.

How to be successful in the role and at Ferrero:

We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work. Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels. A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes.