Maintenance Supervisor - Facilities and Utilities

Job Location: Bloomington, IL

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

We are seeking a proactive and results-driven Maintenance Supervisor to oversee the facilities and utilities operations of our large-scale production site, covering over 30,000 square meters of indoor space and more than 150,000 square meters of total property.  The ideal candidate will be the point of reference for all aspects related to facilities and utilities, ensuring smooth operations, maintenance, and troubleshooting, while managing a team of skilled technicians. 

Main Responsibilities:

•  Serve as the main point of contact for all facilities and utilities related matters
•  Oversee maintenance of facilities, including walls, floors, ceilings, outdoor built and concrete areas, and sewage systems
•  Manage utilities systems such as boilers, HVACs, fire protection systems, water treatment systems, compressors, compressed air systems, vacuum pumps, and more
•  Supervise and lead a team of 8-10 operating engineers, ensuring efficiency and motivation
•  Perform continuous site walkthroughs to monitor and address issues promptly across the facility
•  Troubleshoot and solve problems effectively, taking ownership from identification to resolution
•  Handle escalations that require broader resources or external support
•  Communicate and report technical updates clearly and precisely to the broader technical team
•  Develop and implement structured maintenance plans, ensuring long-term reliability
•  Follow up rigorously on all outstanding issues until resolution

Who we are looking for:

•  Proactive, go-getter mindset, with a strong sense of responsibility and ownership
•  In-depth knowledge of facilities (infrastructure, external, and internal structures) and utilities (mechanical and operational systems)
•  Strong leadership skills with the ability to manage and mentor a technical team 
•  Excellent troubleshooting and problem-solving abilities
•  Structured and detail oriented, with strong reporting and follow-up skills
•  Exceptional interpersonal and communication skills, fostering collaboration across departments
•  Ability to work on-site, walking extensively to cover the large facility 

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.